As we continue our blog series introducing you to executive team members who will lead the new UNIT4 Business Software, we would like to help you get to know John Scott, Vice President of Sales and Marketing.
Background: Serving as VP of Sales and Marketing since 2005, John is responsible for managing sales, marketing and partner operations in North America. As the company has grown over the past seven years, John has been accountable for top-line growth and ensuring the business is meeting expectations and sales targets. John attributes the company ‘s growth to great products, great people and a customer-centric culture.
John brings more than 15 years of managerial, sales and contract-negotiation experience in enterprise software and technology-based training. He has extensive experience in global enterprises, government, education and upper mid-market businesses – all key areas of focus for UNIT4 Business Software. Throughout John ‘s career, colleagues, direct reports and clients have praised his integrity, skills, leadership, mentoring and collaboration while exceeding expectations and delivering results.Born in South Africa, John was educated in the U.S., earning a bachelor ‘s of science degree from the University of Washington. He then lived in South Africa for 15 years before returning stateside, and while he still sports a distinctive South African accent, John became a U.S. citizen after realizing he was rooting so hard for the U.S. team to win the World Cup.
Q: What has been your proudest moment at UNIT4 Business Software?
A: Each year since my arrival,we have achieved double-digit growth, even during the recession. I ‘m most proud of the growth that we ‘ve been able to generate, the fact that we ‘ve been able to commit each year to stretch targets and to achieve those targets. Each year, we seek to do better, as we carefully evaluate market conditions and customer needs, and put in place plans to achieve our goals.
My main focus has been to make sure client implementations are successful – something that isn ‘t always the case with other ERP deployments. We believe that it is essential to maintain happy customers. There are so many stories of competitors ‘ implementations gone wrong that we make sure to keep our clients happy. That philosophy – coupled with our track record – helps us demonstrate to prospective customers that they can lower their risk by purchasing UNIT4 Business Software solutions.
Q: What benefits do you see the integration having on staff and customers?
A: For employees,this merger of UNIT4 Business Software and UNIT4 CODA will provide them with more opportunity for professional development, growth and a more diversified skill set. It gives everyone all kinds of opportunities. It feels good to be part of continued growth – and we all feel good about being part of a successful company.
For existing customers, this merger shows we remain committed to them, to delivering added value by investing in products, application features and services that provide real benefit. Even as we ‘ve expanded, our customer-focused philosophy remains our acknowledged route to success. As long as customer satisfaction remains the cornerstone of our approach, our ability to maintain those strong relationships while we grow will make UNIT4 Business Software more attractive to prospective customers.
Q: What are key areas to watch in terms of business solutions for 2013?
A: Giventhe high level of business uncertainty – and the lack of clarity about where the economy is going in Canada and the U.S. and what will happen to the U.S. tax system – organizations should look for solutions that are post-implementation agile. Our products, Agresso Business World and Coda Financials, help organizations manage uncertainty and changing requirements. All too often with other ERP vendors, by the time the organization has implemented the solution, their requirements have changed. We see our ability to manage change quickly, with less disruption and at a lower cost as our significant value prop.
Another big question is the buzz around the cloud. Organizations are going to feel compelled to do their due diligence in this regard. It ‘s not enough just to check if a potential vendor has a cloud offering. The offerings vary so widely, customers need to understand the details of each vendor ‘s cloud offering to determine the right fit. We believe it is important to have options; we don ‘t lock customers into an on-premise or a cloud solution. They can move from an on-premise solution to the cloud and back as needs and circumstances dictate. Few systems give offer this flexibility. Whatever their cloud strategy, companies will want to do their homework and ensure that any solution they choose has the capability and the flexibility to change as their business changes.
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